DHL Express Named One Of Asia Pacifics Best Employers by Aon Hewitt


DHL Express Named One Of Asia Pacific’s Best Employers by Aon Hewitt

General Press Releases Monday May 27, 2013

DHL, the world’s leading logistics company, has been named ‘Best Employer’ in Asia Pacific for its Express division by Aon Hewitt, a global leader in human resource consulting and outsourcing solutions. Additionally, DHL Express received the ‘Best Employer’ award in Thailand and Indonesia for the first time, joining DHL Express Korea who received the same award earlier this year.

The awards are part of the Aon Hewitt Best Employers 2.0 – Asia 2013 Study, which measures employers’ effectiveness in creating a workplace environment that engages employees and enables them to deliver real competitive advantage through their employees. DHL was presented with both the ‘Best Employer in Asia Pacific’ and the ‘Best Employer’ awards in Thailand at a ceremony held at Bangkok’s Westin Grande Sukhumvit Hotel recently.

Mr. Jerry Hsu, CEO of DHL Express Asia Pacific, said, “DHL is honored to have won these awards for the Asia Pacific region with additional awards for our local market operations. With over 34,000 staff in the region for DHL Express, we strongly believe that people are our key asset. Our success depends on our ability to harness the talents, skills and commitment of our people.

At DHL, we are strongly committed to providing first-class working conditions and career prospects to our people. This keeps them motivated and inspired to deliver outstanding services to our valued customers at all times.”

Over the years, DHL has invested significantly in a number of employee enriching practices and programs including the Certified International Specialists (CIS) program -an award-winning program which has been instrumental in instituting a cultural transformation within DHL Express and reinforcing the company’s international market leadership. In 2010, with the aim of improving its financial position and building on its market leadership within Asia Pacific, Europe and Emerging Markets, the company announced a strategic focus on the core competence of international express delivery. In order to reinforce its international focus throughout the organization and deliver against the Employer of Choice aspiration, DHL Express launched the Certified International Specialists program globally in July 2010.

The program employs innovative learning methodologies to train employees across all functions on the fundamentals of international shipping and enhancing their knowledge of essential aspects. To date, CIS has been delivered to over 100,000 employees in more than 220 countries and territories worldwide, making it one of the largest corporate training programs ever implemented. The materials have been translated into 42 languages.

“Winning the Best Employer Awards is a significant endorsement for us and we are very proud of our countries that have led the way for us: Korea, Indonesia and Thailand. One of our targets in our 2015 Strategy is to be an ‘Employer of Choice’ – which is fundamental to attracting and keeping the best talent right across the region. To make this happen, we have made a big investment in our Certified Internal Specialist and Certified Internal Manager training programs. These are great programs that directly promote our strategy of creating motivated employees, who deliver great quality service to our customers,” said Jeremy Caird, Vice President of Human Resources, DHL Express Asia Pacific.

Chananyarak Phetcharat, Managing Director, DHL Express Thailand and Indochina commented, “We are delighted to be accorded this award. It is the vote of confidence to the senior management team in Thailand for the efforts put in to win the ‘hearts and minds’ of nearly 900 of our local DHL Express employees. Logistics is a people-focused industry and it is only with motivated employees will we be able to give our best to our customers. The disciplined approach towards cultivated a caring and engaging environment as well as showing keen interest in maximizing our employees’ potential is what set DHL apart.”