Door 2 Door swallows WoW and increases local impact
For more than 12 years (since November 2003 to be exact) the Door 2 Door company has been delivering great food to customers from top quality restaurants situated all across Pattaya and Jomtien. They were the first to offer this service in Pattaya, and they remain unchallenged as the premier home delivery service in the city.
In July 2014, Door 2 Door took the first major new step in their operation when they combined with Foodpanda, and, along the way, reformatted their website (www.door2doorpattaya.com) to make the online customer user experience even more professional than it was.
Then towards the end of last year, the WoW (Waiter on Wheels) home delivery food service merged with Door 2 Door, a synergistic move which has now brought more than 81 of the best eateries in the city under a single umbrella. The union was designed to provide an even better service environment for customers.
The Door 2 Door website, powered by Foodpanda, looks fresh and clean, and easy to navigate. There is a clear map shaded in different colours to indicate the Door 2 Door delivery areas, and the delivery pricing for each zone.
Check out the new 2016 menu on the website, where, if you order online, delivery is free.
No one stays in business in a tourist centre like Pattaya for more than 12 years if you’re not doing something right, and the Door 2 Door management have always been at pains to ensure total customer satisfaction. This is achieved by having only top-grade restaurants on their extensive list (which can be easily viewed by going onto the website) and trying to make sure that food is delivered as quickly as possible, but without sacrificing quality.
With so many restaurants on their books, Door 2 Door is able to offer almost any style of cuisine you could possibly desire, from English, American and European (mainly French, Italian and Greek) dishes to Mexican, Chinese and Thai. They also deliver party food, pies, tobacco products, and wines and spirits. Basically, customers have no need to leave the comfort of their living room in order to avail themselves of good food and quality wine, delivered direct to their front door with a minimum of fuss, especially if the order is made online.
Door 2 Door open from 11:00am to 3:00am, seven days a week. The minimum order is 150 baht and they recommend restricting your orders to one restaurant, simply so the food is delivered as quickly and as freshly as possible.
Door 2 Door believe the link with Foodpanda and the merger with WoW has made their business stronger, more efficient and effective, which simply leads to an improved customer experience.